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Net metering · Private distribution utility

CEPALCO net metering: how to apply

Cagayan Electric Power and Light Company serves Cagayan de Oro City and the municipalities of Tagoloan, Villanueva and Jasaan (Misamis Oriental). CEPALCO hasn’t published its own net-metering checklist online, so here are the national rules that apply and how to contact CEPALCO.

Checked October 27, 2026. Rules and fees change; confirm with CEPALCO before you apply.

At a glance

How to apply
Contact CEPALCO and ask for its net-metering desk.
ERC fee
—
Meter replacement
Capped at ₱3,000 for residential customers (ERC)
Processing time
20 working days once permits are in place (ERC); 10 working days during the energy emergency (DOE, April 2026)

What we found

  • We could not find a page for net metering (systems up to 100 kW) on CEPALCO's website.
  • CEPALCO does publish a Distributed Energy Resources (DER) page, but it covers a separate program for renewable systems from 100 kW to 1 MW, with exports limited to 30% of nameplate capacity. Its steps, documents and credit rates do not apply to household net metering.

How long it takes

  • 20 working days. Under the ERC’s 2025 amended rules, the utility has 20 working days to connect you once your permits are in place. (Ocampo & Suralvo Law Offices)
  • 10 working days during the energy emergency. In April 2026 the DOE directed utilities and cooperatives to finish processing within 10 working days while the national energy emergency (EO 110, s. 2026) is in force. Ask your utility whether this still applies. (GMA News)
  • Faster LGU permits. Under Joint Memorandum Circular No. 001, s. 2026, LGUs should issue the electrical permit within 3 working days and the CFEI within 7 working days, without extra requirements. (Department of the Interior and Local Government Region IV-A)

Rules CEPALCO must follow

Contact CEPALCO

24-hour customer service: 864-8000 / 162; 0917-530-2828 (Globe); 0998-847-3023 (Smart); inquiry@cepalco.com.ph.

CEPALCO net metering FAQs

How long does CEPALCO take to process net metering?
Under the ERC’s 2025 amended rules, utilities have 20 working days to connect you once permits are in place, and in April 2026 the DOE directed utilities to finish within 10 working days during the national energy emergency.

Sources